Cream rises to the TOP

There are so many collision shops to choose from these days! It's hard to make a decision on where to go.  Once you find a good shop, be a loyal customer because they are good for a reason! 
Quality of repair and good customer service is typically what people are looking for when choosing a repair facility.

What to look for when making a decision...
Always ask if they guarantee their work.  Being part of a direct repair network with insurance companies is a good indication that they will guarantee their work.  Most insurance companies require shops to warranty repairs for the life of the vehicle in order to be on the program!

One thing that drives collision shops CRAZY is when customers ask "can you waive my deductible?" Only an insurance company can waive deductibles.  If you land a collision shop that offers deductible assistance, BEWARE! Even though this sounds like a great "customer service" tactic, there is probably a reason why they are willing to take $500 off your bill and it is not going to be in your benefit in the long run.  As I mentioned in an earlier post, you get what you pay for!!

If you are thinking of making an insurance claim, call your collision shop first, they will help guide you through the claims process with your insurance company.  Often times, collision shops know the ropes and can advise you on what to say to your insurance company to make it for YOUR benefit. Especially if you have a broadened collision deductible, there are ways to get your deductible waived!